Requesting a substitute TAN list
Please contact your Office of Student Services by email (using your sMail address) to request a new TAN list.
In order to receive a substitute TAN list, you need to send your request from your official university email address (firstname.lastname@smail.th-koeln.de).
To request a substitute TAN list:
1. Send an email from your university email account (firstname.lastname@smail.th-koeln.de) to the Office of Student Services on your campus.
2. Make sure to include your student ID number as well as the name of your program.
3. The Office of Student Services will process your request and send a new TAN list as an email attachment to your university email adress.
Please note that we cannot process requests sent from a private email address. This is to ensure that your personal data is treated securely and confidentially.
If you have set up permanent forwarding from your sMail address to your private email address, please make sure to use your sMail address as the sender when composing or replying to an email.
| Office of Student Services Deutz Campus | studium-deutz@th-koeln.de |
| Office of Student Services Gummersbach Campus | studium-gm@th-koeln.de |
| Office of Student Services Leverkusen Campus | studium-lev@th-koeln.de |
| Office of Student Services Südstadt Campus | studium-suedstadt@th-koeln.de |