MultiCa - Your Student ID Card

Ansicht der MultiCa für Studierende (Image: TH Köln)

All Students enrolled at TH Köln receive a student ID card called MultiCa. It is a multifunctional smart card which gives you access to the university library, lockers, copy machines and can be used to pay in all university dining halls ('Mensa').


Distribution of the MultiCa

New students enrolling at TH Köln are required to upload a photo for their student ID card as part of the online enrollment process and receive their MultiCa by mail free of charge.

How do I validate my card?

When the MultiCa is validated, its chip is activated for the upcoming semester. Additionally, its validity is printed on the front side of the card. You can validate your card yourself at any of the following MultiCa stations:

  • Südstadt Campus
    Claudiusstraße 1, in the hallway in front of the Office of Student Services
    Ubierring 48, in the entrance hall
  • Deutz Campus
    In the entrance hall, next to the door attendant's desk
  • Gummersbach Campus
    in the new library building (please take note of the library's opening hours)
  • Leverkusen Campus
    CHEMPARK, Building E39, Room 033a
  • Mülheim Site
    Room 219

I lost my MultiCa

If you have lost your MultiCa or if it no longer works due to improper handling you are required to pay a fee of € 12.50 to receive a new card. This fee is to be paid at one of the cash registers of the Studierendenwerk: 

  • Südstadt Campus
    Claudiusstraße 1, Café Himmelsblick
  • Deutz Campus
    Dining hall ('Mensa')
  • Gummersbach Campus
    Dining hall ('Mensa')
    During semester breaks: University library

Make sure to keep your payment receipt. You need to show it to the Office of Student Services, where you will be issued a new card. Please note that you need to make an appointment for your visit to the Office of Student Services.

It is not possible to transfer credit of your old MultiCa to the new card, i.e. your credit is lost. For additional information please visit the website of the Kölner Studierendenwerk.

Block your card
If you have lost your card you need to contact the Studierendenwerk to block your MultiCa to prevent misuse or fraud. Please note that the Office of Student Services cannot block lost cards.  

My MultiCa no longer works

If your MultiCa no longer works but does not show any signs of improper handling, it will be replaced free of charge. Please contact your Office of Student Services. 
If you still had credit on your old MultiCa you can transfer it to the new card. This can be done at the following cash registers:

  • Deutz Campus
     Dining hall ('Mensa')
  • Südstadt Campus
    Claudiusstraße 1: Kaffeebar
    Ubierring 48: Kaffeebar
  • Gummersbach Campus
    Dining hall ('Mensa')

To transfer your credit you need your old (broken) card as well as your new one. Your old card will be retained at the cash register. It takes approx. five days to transfer your credit to the new card. 

Error 448

This error occurs if you remove a card from a vending machine before the payment has been completely processed. If this error message is displayed you need to go back to the payment station that you last used and insert your MultiCa again. A number code in the error message indicates where you last used your card. A list of all vending machines is available for download.

Why does this happen?
While making a payment the card is temporarily blocked. At the end of the payment process the block is removed. If a card is removed too quickly from the payment station it gets stuck in this process and the error message "Karte ist im Löschstatus" is displayed.

How do I load money on my MultiCa?

You can top up your card using your debit card at one of the MultiCa charging machines which can be found in the following locations: 

  • Deutz Campus
    Entrance hall of the main building
    Main dining hall ('Mensa') 
    Library (ground floor)
    'Altbau' Room 30
  • Südstadt Campus
    Claudiusstr. 1: Café Himmelsblick
    Ubierring 48: Entrance hall and dining hall ('Mensa')
  • Gummersbach Campus
    Dining hall ('Mensa', ground floor)
  • Campus Leverkusen
    CHEMPARK, Building E39, Room 033a
  • Mülheim Site
    Room 219

If you would like to use cash to top up your card, please go to one of the following cash registers:

  • Deutz Campus
    Dining hall ('Mensa')
  • Südstadt Campus
    Claudiusstraße 1: Kaffeebar
    Ubierring 48: Kaffeebar
  • Gummersbach Campus
    Dining hall ('Mensa')

Refunds of remaining balances are possible within three years of the last time you topped up your card.

MultiCa functions

  • Student ID (German and English)
  • Library card incl. using self-service desks
  • Cashless payments in all university dining halls
  • Use of copy machines and printers
  • Access to the university parking lot (Gummersbach and Deutz Campus)
  • Access to lockers
  • Cashless payments e.g. for printing

Public transport pass

Since the winter semester 2021/22 both the public transport pass for the Rhein-Sieg transport network (VRS) and for North Rhine-Westphlia (Semesterticket NRW) can be printed or downloaded to your smartphone. This means that the public transport pass is no longer connected to the MultiCa and thus the MultiCa no longer carries the VRS imprint.

For more details please refer to the semester ticket video tutorial or the website of the General Students' Committee (AStA) [in German].

Data protection and security

Only the following information is stored on your card: card's serial number, your student ID, your status at TH Köln (student, employee, guest), your library number and the validity period of the card. For the payment function the amount of money currently loaded on the card is stored but no information on how the money is used.

Profiling is not possible. No additional information, e.g. on your program or grades, are stored on the card. The above mentioned data is only used to access the databases of the administration systems. 

We are commited to protection your personal data. Our Data Protection Officer has overseen the introduction of the MultiCa at TH Köln and is informed of all updates and changes. He ensures that the MultiCa complies with all data protection regulations. New features are only introduced if the Data Protection Officer has given his consent. 

Contact

Office of Student Services
Please remember to mention your student ID number when contacting the Office of Student Services.


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