Contact & Service

Digital Technologies and Social Services

Research Center DITES
TH Köln
Campus Südstadt
Ubierring 48, 50678 Cologne


Research Coordination

Anna Schelling

Angewandte Sozialwissenschaften
Institut für die Wissenschaft der Sozialen Arbeit (IRIS)

  • Technische Hochschule Köln
    Sachsenring 2-4
    50677 Köln
  • Room R211
  • Phone: +49 221-8275-3170

Research Agenda

Grafik Interdisziplinarität DiTeS 2018 Interdisziplinarität DITES 2018 (Image: DiTeS)

The emphasis of our work is not the development of new technologies as such, but the analyses of already available innovative technologies and their deployment and adoption – according to users‘ needs – in the fields of social work, health and care. The investigation of ethical, legal and social questions is of great importance here. The research center has access to a broad and excellent expertise in legal and technical aspects of information security and data protection, ethical reflection and the social science driven empirical analysis of social implications.

Our research group furthermore draws on strong competences in regard to conceptional design decisions from service design to organisational issues, adaptive process-design and the configuration of information and technology architecture – not to forget the appropriate design of socio-technical systems and technology-related education as well as methods to generalize good practice and transfer of findings using design patterns and maturity models.

The DITES research agenda aims at conducting various undertakings including diverse digital technologies which already are (or might be in the future) used in social services as means for work and/or organisational technology. The following areas of technology are seen as especially relevant in this context:

  • Communication technologies and applications
  • (specialist-software, software as a service, …)
  • Social network platforms (communities for knowledge-transfer and self-help),
  • simulations, business
  • Analytics and big data
  • Mobile computing / wearables / ubiquitous computing / internet of things
  • Avatars and robotics (the latter especially in the area of care and assistance)

While individual projects conducted by the Research Center will address specific technologies, it is intended to scope technologies more broadly also, looking at their interlacing and convergences. As such research topics can be arranged along their granular dimensions from micro, via meso to macro level.

Analyseebenen FSP DiTeS 2016 Analyseebenen FSP DITES 2016 (Image: DiTeS)