Safety First - Good to know!

Safety First! (Image: Internationale Angelegenheiten/ K. Strumpf)

Studying abroad can be a really fun and unique experience. However, critical and unexpected situations cannot always be avoided. Here you will find information in case something happens. In this sense: Have fun, enjoy your time in Cologne and take good care of yourself!

Emergency Numbers in Germany

The following emergency numbers apply throughout Germany:

Police 110
Emergency Doctor and Fire Brigade 112

If you fall ill on a weekend, you can find out which doctor is on emergency duty at the following telephone numbers:

Medical Emergency Service +49 116 117
Dental Emergency Service Cologne +49 (0)221 / 29010200

Please always bring your health insurance card with you when visiting a doctor!

Pharmacies also have an emergency service so that you can also receive medication at night and on weekends. All pharmacies put up posters in their windows to show the nearest emergency pharmacy or you can check online [in German], which pharmacy is offering emergency services. Alternatively, you can also call the pharmacy emergency hotline:

Pharmacy Emergency Hotline +49 (0)800 / 0022-833

Lost and Found Offices - Seek and you shall find!

In case you lose your wallet, bag or backpack, forget it on public transport or are a victim of theft in the hustle and bustle, you can contact various lost property offices.

Important: Report the loss of your property to the police immediately. However, it can take up to two weeks for lost property (e.g. handed in to the police) to arrive at a lost property office and be registered.

MultiCa gone?

If your MultiCa is damaged, invalid or lost, you can have a new MultiCa made at the Office of Student and Examination Services on your campus. Detailed information can be found here.